Email Template for order

THANK YOU FOR YOUR ORDER

Hi Your Name,

Thanks for your order - your confirmation number is 56842375539.
Full details of your order can be found below.

Please note this email cannot be used for entry.

TICKET DETAILS

26/09/2021 18:30:00 - 21:30

The O2, London, SE10 0DX

2 Tickets -

Mobile ID

Item

Regular

Location

107 | 205, 206

Qty

Price/ea.

£45.00

Subtotal

£90.00

Delivery Method:

Mobile ID

Mobile ID and Official Resale:
To find out more about this simple, secure and fan friendly delivery method, please visit https://www.example.com/. To use this method of delivery, you will need to download Venue app or Your Name app to your phone. In line with
the wishes of the event organisers, the tickets will be released to Your Name Accounts within 14 days of the event. You will receive an email confirming once the tickets have been released to your account. If you have bought tickets for this show, then Official Resale is the only legitimate place to re-sell your tickets.

Please note:
If you purchase resale tickets for this show through any website other than the venue website or example.com, your tickets may not be valid and access to the venue could be refused.

ORDER DETAILS

Order Number

56842375539

Order Date

13/11/2020

Name

Your Name

Customer ID

5625569

Item

Subtotal

TICKETS

£90.00

CANCELLATION PROTECTION

£5.50

SERVICE CHARGE

£14.00

FACILITY FEE

£4.50

Total

£114.00

ADDITIONAL INFORMATION

VENUE INFORMATION

For additional information about the venue arena, please visit the
website at www.example.com/.

Please arrive at the venue in good time. Everyone entering the

arena will need to clear security and your bags will be searched.

Only small bags and handbags are allowed in.

More details about the venue at www.example.com

More information about our security screening
If you purchased tickets via our accessible ticket portal see

here for more information on sending proof.

AGE RESTRICTION

Children under 15 must be accompanied by an adult aged 18 or over.

Children under 16 cannot enter the floor standing area.

PLAN YOUR JOURNEY

Car Parking – Pre-book now to guarantee a parking space just

a five-minute walk from the venue.

Valet Parking – Now available to pre-book offering you the opportunity

to park in an exclusive area at the VIP entrance of the venue.

Busses – Pre-book express services on www.example.com

Underground – follow the guide on the venue website

CUSTOMER SUPPORT

If you have not received your tickets 3 days prior to the event or if you would like to speak with a member of our Customer Service Team, please contact us on LIVE CHAT. You may also find answers in our FAQ.